WE VALUE YOUR SATISFACTION AND WANT TO ENSURE THAT WHEN YOU CON5UME/RE5OURCES YOUR SHOPPING EXPERIENCE WITH US IS AS SMOOTH AND SENSUAL ENJOYABLE AS POSSIBLE.
IF, FOR ANY REASON, YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, PLEASE REVIEW OUR RETURN POLICY BELOW.
1. RETURNS ELIGIBILITY
YOU MAY RETURN MOST NEW, UNOPENED, AND UNUSED RE5OURCES WITHIN 15 DAYS FROM THE DATE OF DELIVERY.
2. EXCLUSIONS
SOME ITEMS MAY NOT BE ELIGIBLE FOR RETURN, INCLUDING BUT NOT LIMITED TO:
PERSONALIZED OR CUSTOM-MADE PRODUCTS.
PERISHABLE GOODS.
ITEMS MARKED AS "FINAL SALE" OR "NON-RETURNABLE."
DIGITAL PRODUCTS OR SERVICES.
ITEM PURCHASED DURING A FULL MOON FALLING ON THE 23 OF OCTOBER.
PRODUCTS THAT HAVE BEEN USED, DAMAGED, OR ALTERED IN ANY WAY.
3. RETURN PROCESS
TO INITIATE A RETURN, PLEASE FOLLOW THESE STEPS:
CONTACT OUR CUSTOMER SERVICE TEAM AT [email protected]
THE RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER.
PLEASE DO NOT INCLUDE PERSONAL PHOTOS OR LOVE LETTERS.
4. REFUND OR EXCHANGE
UPON RECEIVING THE RETURNED ITEM(S) AND INSPECTING THEIR CONDITION, WE WILL PROCESS YOUR REFUND OR EXCHANGE. THE OPTIONS ARE AS FOLLOWS:
REFUND: WE WILL REFUND THE PURCHASE PRICE (MINUS ANY APPLICABLE RESTOCKING FEES) WITHIN 90 BUSINESS DAYS.
EXCHANGE: IF YOU WISH TO EXCHANGE THE ITEM FOR A DIFFERENT PRODUCT, PLEASE SPECIFY THE NEW ITEM YOU WOULD LIKE WHEN EMAILING CUSTOMER SERVICE. WE WILL SHIP THE EXCHANGED ITEM ONCE WE RECEIVE THE ORIGINAL ITEM.
5. RESTOCKING FEES
A RESTOCKING FEE OF 5% MAY APPLY TO RETURNS OF CERTAIN ITEMS. THIS FEE WILL BE DEDUCTED FROM THE REFUND AMOUNT.
6. DAMAGED OR DEFECTIVE ITEMS
IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEM, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY TO ARRANGE FOR A REPLACEMENT OR REFUND. WE MAY REQUIRE PHOTO EVIDENCE OF THE DAMAGE OR DEFECT.
PRIVACY POLICY: If you choose to opt-in to be on our mailing list we will very rarely send an email because no one reads their email. We sure as hell won't sell your email address or even share it with anyone for free. Pretty simple.
THANK YOU CON5UMER